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ptimize CRM Suite Modules

OPTIMIZE - Customer Really Matter
(Scroll down for viewing new features added in Optimize CRM Suite 2005)

Optimize is ready to use out of the box world-class, affordable Customer Management solutions for the mid-market to attract, win and retain customers for life.

Optimize is designed to increase the productivity and efficiency of your organizations Sales, Marketing and Customer Service teams. It's a scalable solution that helps organizations successfully align sales, marketing and service processes around customers in order to deliver high-value, consistent customer experience at every touch point.

Optimize builds on unmatched ease and power with features typically found only in custom-built solutions. It's ready to use which helps organization to deploy the system immediately with minimal learning curve and customize it later as your business grows. By performing Customization after your organization has experience using the system you'll be able to make a better assessment and decisions of what your needs really are. So you'll avoid the rigid processes, downtime and achieve faster Return on Investment.

Optimize makes CRM easy for growing organizations and mid- market organizations as it is

• Affordable
• Customizable
• Easy to use
• Easy and quick to implement
• Scalability
• Supported


eatures (Standard Release)

Account Management with Opportunity Management
Scheduling
Team Selling
Customer Service
e-mail integration
SMS push and pull
Data analysis and reporting
Data synchronization
Customization tools for integration with other application software to deploy a
    made-to-order solution that has your business working at maximum efficiency.

New Features of Optimize CRM Suite 2005

  • Marketing Campaign Module:   Main purpose of this module is Automate Workflow, Scheduling of Email, Fax & SMS Campaigns.
  • Outlook Sync: Using Outlook Sync for Accounts, Calendar and To Do modules user can sync records from Outlook to Optimize CRM or Optimize CRM to Outlook or both ways.
  • Palm Sync: Using Palm Sync for Accounts, Calendar and To Do modules user can sync records from Palm to Optimize CRM or Optimize CRM to Palm or both ways.
  • Tools Options: Use Default Mail to Compose Email added.
  • New Option for Email i.e. Send as an Attachments, using this Email can be send as an Attachments.
  • Logging History for Send Emails through Optimize Word Processor & Log a Call.
  • Solutions have been added for Customer Cases. Use can add New or Existing Solutions as per the need for particular Customer Case.
     

And many More...

 


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